Do you know the real cost of tea, snacks and food provided by the pantry car in the mail express train? Don’t forget to ask for the bill.

Fares may vary depending on the train category.  India TV Money
Image: File Fares may vary depending on the train category.

Many times you buy tea, snacks or food from the pantry at the station or while traveling in the train. You have to pay for it. But have you ever considered whether the price you are paying is the real price or not? If not, do it next time. In fact, Indian Railways has fixed the prices and quantities of all the food items available in the pantry. However, fares may vary depending on the train category. There is also a slight price difference between the station and the running train. Here we talk about Mail Express train.

Railways has given you the right to ask for a bill.

According to the rules, the pantry staff has to provide everything to the passengers at the same price. Next time you travel, if you know the real price, you won’t be cheated. Many times complaints are received that food items are overcharged but not billed. Indian Railways says that if passengers want, they can ask for a bill for everything and can also complain if they don’t get it.

Note the actual cost of tea, snacks and meals.

Next time you travel, if you know the real price, you won't be cheated.

Image Source: Official Website

Next time you travel, if you know the real price, you won’t be cheated.

Where to complain

If the pantry staff refuses or hesitates to pay the food bill, you can complain to the Railways. Passengers can register their complaints/suggestions through railhelp number 139, complaints can also be registered on IRCTC website www.irctc.in and in complaint books available with Pantry Car Manager, Train Superintendent and Guard. Passengers can avail catering services by contacting the coach attendant or authorized catering staff of the tour. Advance booking of meals is also allowed through IRCTC’s e-catering facility website.

Latest business news.

Leave a Comment