Vande Bharat Express: The popularity of Vande Bharat trains is increasing day by day. Traveling in Vande Bharat trains is proving to be a great experience for railway passengers. Indian Railways has launched a pilot project called Yatri Service Agreement (YSA) to improve passenger services on Southern Railway. The objective of the scheme is to train passengers to provide a world-class travel experience by providing various value-added services. This YSA project is being launched in six pairs of Vande Bharat Express trains.
What will be available under passenger service contract in Vande Bharat trains?
To implement the YSA project, Railways will appoint service providers with certified track record in catering and housekeeping. A trained housekeeping person will be posted in each coach to ensure that cleanliness is maintained properly. Through this, railway passengers will get assistance like cab booking, wheelchair and buggy drive at the starting and ending stations by Indian Railways.
Indian Railways will provide a world-class travel experience.
Railway passengers will get assistance like cab booking, wheelchair and minibus driving at the origin and destination stations by the railways. Passengers will enjoy quality content on the onboard infotainment system, which will comply with data security, broadcasting and intellectual property rights laws. Soon these can be implemented in more trains as well.
Railway passengers can order prepaid meals while booking tickets or through the passenger service app. These people can choose the option of a la carte services. Beef and pork shall not be used in any food. The contractor shall have a competent person to look after the food and beverage services in each Vande Bharat train.
What to show the contractor?
The contractor must have adequate staff with food and housekeeping training. Railways will review their payment and documents from time to time.
A clean and large kitchen in Chennai that can prepare a variety of meals every day. Contractors will have to demonstrate that they have supplied food several times before.
Vande Bharat Route
Vande Bharat trains are operated on several routes of Southern Railway. Vande Bharat trains are running on Chennai-Mysore, Chennai-Tirunelveli, Chennai-Coimbatore, Thiruvananthapuram-Kasaragod and Chennai-Vijayawada routes. The sixth route is yet to be announced.
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